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Rental Policy

HOUSE OF MC DRESS RENTAL – RENTAL POLICY

This rental policy constitutes a legal agreement entered into between the Renter and House of MC Dress Rental and shall apply to all rental orders placed through House of MC Dress Rental.

Definitions

  • “House of MC Dress Rental” means House of MC Dress Rental, a company organized under the rules and regulations of the Dubai Multi Commodities Centre, Dubai, United Arab Emirates;
  • “Dress” means the designer dress and/or any other apparel offered for rental by House of MC Dress Rental and in respect of which the Renter has ordered the rental thereof;
  • “Rental Period” means the period between the date of requested delivery and the termination date and time or if such period is extended, the time and date entered on House of MC Dress Rental’s, records of the rental;
  • “Renter” means all of the persons, jointly and severally, who are purchasing rental of a Dress from House of MC Dress Rental, and who hold an individual account with House of MC Dress Rental;
  • “Wearer” means such person who is duly authorized by House of MC Dress Rental to wear the Dress. In the event that the Renter is not the Wearer, the Renter shall notify House of MC Dress Rental prior to rental of the Dress of such fact and shall identify the Wearer.
  • “Total Loss” (in relation to a Dress) means: (I) Damages where the estimated costs of repairs is such that the Dress is in the sole and absolute discretion of House of MC Dress Rental uneconomical to repair in relation to the value of the Dress and condition of the Dress for the time being; or (II) when the Dress is stolen and/or lost.
  • “Damages” (in relation to a Dress) means the actual expenditure in repairing any damage, replacing any parts and/or elements, or any other charges incurred related to an incident of whatsoever nature

Rental

  • Renter must be above 21 years of age.
  • A photocopy of the Renter’s United Arab Emirates Identification Card or Passport copy for non-residents must be provided to House of MC Dress Rental prior to the delivery date;
    along with 1(one) valid credit card for Residents of the United Arab Emirates and 2(two) valid credit cards for individuals residing outside of the United Arab Emirates.
  • House of MC Dress Rental rents to the Renter, who hires the Dress subject to the terms and conditions. The Renter will be bound by these terms and conditions, whether they are the Wearer or not. If the Renter is not the same person as the Wearer, it shall be the Renter’s responsibility to procure that the Wearer complies in full with these terms and conditions.
  • All rentals are subject to a deposit equal to an additional Rental Term, returnable at the end of the Rental Term and in the absence of any Incidents in relation to the dress.
  • Prices stated do not include Value Added Tax (VAT) to be added to the rental at the prevailing rate in accordance with the Federal Decree Law No (8) of 2017 as issued by the President of the United Arab Emirates. A copy of the available legislature is available at www.mof.gov.ae and at the time of issuance of this policy the prevailing rate is 5%.
  • All rentals from House of MC Dress Rental are subject to availability of the requested Dress.

Cancellation of Rental Order

  • Any orders for rental of a Dress shall be legally binding.
  • For pre-paid rentals, Orders may be cancelled by the renter at least 7 (seven) calendar days prior to the requested delivery date, without penalty, in the form of a full refund of the rental rate;
  • For pre-paid rentals, Orders cancelled within 7 (seven) calendar days prior to the requested delivery date, (I) will receive credit* in the amount of 100% of the rental rate;
    or (II) 50% refund of the rental rate.
  • For Cash on Delivery rentals, orders may be cancelled by the renter at least 7 (seven) calendar days prior to the requested delivery date, without penalty, in the form of a full refund of the rental rate. No cancellations are honored otherwise.
  • *Credit may be used exclusively for future rental of an item from House of MC Dress Rental, and shall expire if not used in the 12 (twelve) months following issuance.

Delivery

  • Delivery of a Dress shall be made by House of MC Dress Rental’s delivery team to the address indicated by the Renter. House of MC Dress Rental reserves the right to refuse delivery to a post office box or to any other location at which a person is not available to accept physical delivery.
  • House of MC Dress Rental may offer the Renter the right to order a second Dress option. In such cases, the second Dress shall be returned at the same time as the return of the other Dress. In such cases the Renter undertakes that only one of the two Dresses may be worn (other than for trial sizing purposes).
  • Delivery and transfer of the Dress shall occur at the time and place, specified by the Renter upon placement of order, the Renter or their duly authorized representative, or the Wearer, takes possession of the Dress. It shall be the Renter’s responsibility to ensure timely collection and/or physical reception of any Dress from their requested delivery address. In no event shall House of MC Dress Rental be liable for any delays or costs resulting from the Renter’s failure to receive delivery of a Dress at their requested delivery address.
  • The Dress shall be deemed to have been delivered to the Renter or their duly authorized representative or the Wearer in good order and repair, clean and without any damage, unless otherwise recorded in writing and signed by House of MC Dress Rental (or its delivery agent) and the party accepting delivery of the Dress.

Return of the Dress

  • The Dress shall be returned to House of MC Dress Rental at the location of original delivery (unless otherwise agreed to by House of MC Dress Rental) in the same condition as received, and in the packaging and form provided by House of MC Dress Rental that being undamaged and in good condition, ordinary wear and tear excepted.
  • If a Dress is returned late, House of MC Dress Rental will charge an additional full rental term. The Renter hereby authorizes the charging of their credit card in that amount.  In the cases of cash on delivery, the Renter agrees to provide cash payment in that amount, upon pickup of the dress. Payment of late penalties shall be without prejudice to the Renter’s obligation to return the Dress to House of MC Dress Rental.
  • Should the Dress not be returned as indicated above, the Dress may be reported as stolen to the relevant authorities. Any costs incurred by House of MC Dress Rental to retrieve the Dress will be for the account of the Renter.

Termination/Extension of Rental

  • House of MC Dress Rental shall be entitled to terminate this agreement at any time by notice (verbal or in writing) to the Renter, whereupon the Renter shall immediately return the Dress to House of MC Dress Rental. In the event of such failure to return the Dress to House of MC Dress Rental, House of MC Dress Rental shall be entitled to recover possession of the Dress. Any costs incurred by House of MC Dress Rental to retrieve the Dress will be for the account of the Renter.
  • The Renter shall give House of MC Dress Rental 24 hours’ notice, prior to the termination of the agreement, of their intention to extend the Rental Period. The Rental Period shall be extended on acceptance by House of MC Dress Rental.

Renter/Wearer

  • If the Renter and Wearer are not the same person, then the Renter shall remain liable for all their obligations in terms of this agreement and in particular, they shall be liable to House of MC Dress Rental as if they had been wearing the Dress.
  • The Renter warrants that they are entitled and have the capacity to enter into this agreement, that all particulars given to House of MC Dress Rental are true and correct.

Payment

  • All payments are due on demand. Payment for rental of a Dress shall be payable at the time of placing a rental order (unless otherwise agreed in writing by House of MC Dress Rental). All charges payable by the Renter shall be payable by credit card, unless the Renter has a valid credit* with House of MC Dress Rental, the Renter may use its credit as payment.
  • House of MC Dress Rental may elect to accept cash payment for a rental subject to a cash deposit, equal to an additional Rental Term, being made returnable at the end of the Rental Term. House of MC Dress Rental may also, at its discretion, elect to accept payment by other means, such as PayPal or ApplePay for example.
  • The Renter will not be entitled to set-off or withhold payment of any amounts due in terms of this agreement for any reason whatsoever.
  • If House of MC Dress Rental has agreed to accept payment from the Renter by credit card, the Renter’s acceptance of this agreement will constitute irrevocable authority for House of MC Dress Rental to obtain authorization and/or payment along with placing a security hold equal to an additional Rental Term for incidentals. Such security hold will be lifted upon the return of the items to House of MC Rental. This will also constitute authority to debit them with the total amount due including but not limited to any late penalties, Damages and/or Total Loss suffered by House of MC Dress Rental.
  • In the event that the Renter returns the Dress to House of MC Dress Rental prior to the termination of the Rental Period, the Renter will pay, at the discretion of House of MC Dress Rental the rates and charges for the full Rental Period.
  • In the event of an incident and/or if the Dress is stolen and/or lost, the amount of the Damages and/or the Total Loss as suffered by House of MC Dress Rental is payable by the Renter immediately on demand.

Incident in Relation to the Dress

  • The Renter shall notify House of MC Dress Rental upon return of the Dress of the occurrence of any incident or damage. In the event that the Dress is stolen or lost, the Renter shall within twenty-four hours of the occurrence notify House of MC Dress Rental of such incident, and shall, if requested by House of MC Dress Rental, cooperate with House of MC Dress Rental in reporting such incident to the police. The liability of the Renter on the occasion of the Total Loss shall be 125% of the retail value reasonably determined by House of MC Dress Rental as at the date of loss.
  • The Renter shall, if requested by House of MC Dress Rental, co-operate with House of MC Dress Rental and its insurer in any investigation, the making or instituting of any claim or action and the defense of any prosecution, claim or action relating to any accident, theft or damage. If the Renter is not the Wearer, then, without in any way derogating from the Renter’s obligations in terms of this agreement, the Renter shall procure that the Wearer complies with the foregoing provisions and the Renter warrants that the Wearer shall do so.

General

  • This document contains the entire agreement between the parties regarding the matters contained herein and no party shall be bound by any undertakings, representations, warranties, promises or the like not recorded in writing by House of MC Dress Rental.
  • This agreement and all matters or disputes arising there from or incidental thereto shall be governed and construed in accordance with the laws of the United Arab Emirates. The Renter consents to the jurisdiction of the courts of the United Arab Emirates with respect to any disputes arising out of this agreement.
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